Contact Monopoly Live

Contact Monopoly Live, reach our support team for help with login, registration, deposits, withdrawals, bonuses, and any account questions you have.

Reach us

Have a question about Monopoly Live? Our dedicated support team is ready to assist Indian players with account queries, gameplay questions, and payment issues. Choose the channel that works best for you.

Contact us

  • Email: [email protected], ideal for detailed queries, transaction disputes, or account verification issues. Include your registered email address, the date of the transaction, and any relevant screenshots to speed up resolution. Most emails receive a response within 24 hours during live agent hours.
  • In-app chat: Launch the chat widget directly from your account dashboard for quicker, real-time assistance. Available on all devices, mobile, tablet, and desktop.

Office hours

Monopoly Live support runs on a two-tier system designed to cover players across all Indian time zones.

  • Automated in-app chat, 24 hours a day, 7 days a week: Our AI-powered chatbot handles instant queries around the clock, including balance checks, game rule explanations, and step-by-step payment guidance for popular Indian methods such as PhonePe, GPay, and BHIM UPI.
  • Live human agents, Monday to Sunday, 9:00 AM to 9:00 PM IST: Real agents handle complex issues, disputed transactions, account security concerns, or deposit failures the automated chat cannot resolve. Messages received after 9:00 PM IST are queued and addressed the following morning, typically within the first hour of the next session.

Online-only support

Monopoly Live is a fully digital platform. Every aspect of your experience, registration, deposits via PhonePe or GPay, gameplay, withdrawals, and support, is handled entirely online. There is no physical office, walk-in counter, or postal address anywhere in India or abroad.

All support interactions happen through two channels only: email at [email protected] and the in-app chat on your dashboard. If a third-party listing claims to offer an in-person Monopoly Live service or a physical helpline number, treat it as fraudulent and report it to us immediately.

To reach us efficiently: log in to your account, open the chat widget, describe your issue, and attach relevant screenshots. For email queries, include your registered account email and transaction ID where applicable.